Preventing Harassment — Go Beyond One-Time Trainings
Old-school harassment trainings don’t work. To be effective, trainings have to address changes at the behavioral level.
Here’s a great talk about communication and the importance of good conversations.
Old-school harassment trainings don’t work. To be effective, trainings have to address changes at the behavioral level.
Successful salespeople have the two essential Cs: Communication and Confidence. Ensure sales teams feel confident in their product knowledge and communication skills before they make a pitch.
Customer behavior is a mixed bag. No matter what they get, employees need to know how to handle every scenario.