Use Cases

Crisis Communication Skills Have Never Been More Vital

Navigating a company crisis requires employees to have specific communication skills that enable them to both protect the brand and empathize with customers. These skills largely determine whether a business will recover from a crisis.

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Use Cases
Sharpen Communication Skills for the Best Customer Experience

Customer behavior is a mixed bag. No matter what they get, employees need to know how to handle every scenario.

Communication Skills Customer Experience Customer Service

TED Talks
What would it take for you to Change your Mind?

Needing to disagree can be so difficult that people choose silence instead of speaking out. Learning how to successfully engage people and bring out points of agreement and disagreement is easy with Fluency Speak.

Communication Preventing Harassment

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